Building Timeless Brands

Trade

Wholesale Partners

Frequently asked questions

What is Swift + Moore Beverages?

Swift + Moore's roots date back to 1897 and became a leading force in the Australian liquor industry. Swift + Moore today is a strong and independent community of premium and luxury brands. We are a focused sales, marketing and brand incubator business dedicated to supporting beverages producers build brands that are timeless, as well as make the enjoyment of premium beverages easy and accessible to the trade and public.

  • Fine wines without the fuss
  • Spirits emphasising choice and discovery
  • Non-alcoholic beverages that enhance and enable
  • Sales channels that meet consumer needs

What makes Swift + Moore Beverages unique?

Our community philosophy is driven by our story and values. Our mission is to exceed the expectations of our community partners through true partnership, innovative strategies, adaption, technology and developing a highly trained team. Team members think and act like owners while treating each other with respect, camaraderie and transparency. We pride ourselves on being a brand building partner, and not simply a distribution business.

Where can I find the current Swift + Moore portfolio?

We currently have over 30+ international and domestic beverages partners. To explore head over to our Portfolio page. To shop any of our products you can do so via our Shop. If you are are member of the trade, and would like to see our current wholesale pricing and deals please contact us.

How do I order a Swift + Moore product?

We service a range of sales channels from consumer, events, on-premise, off-premise, wholesalers, chains and e-commerce. You can shop online direct through our online shop or refer to our 'Available At' links below our product pages. We also partner with all major wholesalers. For trade enquiries please refer to our trade page. You can also find Swift + Moore products in your favourite retail stores. Please contact us if you need assistance on where to find a Swift + Moore product.

Who are the people behind Swift + Moore?

Swift + Moore team members are highly experienced, collaborative industry specialists to build brands that are timeless. We have over 16 sales representatives with over 180+ years industry experience behind us.

Where is Swift + Moore based?

We are a Sydney based business, building a national footprint. We service regional and metro Australia.

How can I join the community?

Our community bridges the gap between brand producers, trade members and consumers. We each believe in the love of the authentic and celebrate the enjoyment of premium beverages. If you are a brand owner and would like to discuss working with one of Australia's most respected and valued community of beverage brands you can contact us here. If you are a member of the trade you can contact us to receive a copy of our wholesale price list. Consumers can explore our online store and subscribe to our mailing list.

How do I order for my on-premise / off-premise business?

You can order Swift + Moore products through one of our wholesale partners or directly through one of our sales representatives. Please contact us to receive a copy of our wholesale price list and current deal offerings.

What are the freight charges for trade?

Same State

  • Local = $5.50 per package
  • Outer Metro = $7.50 per package
  • Regional = $9.50 per package

Interstate

  • Local = $7.50 per package
  • Outer Metro = $9.50 per package
  • Regional = $11.50 per package

(*excluding taxes)

How long will it take to receive my trade order?

Delivery times will be dependent on the lines ordered and shipping location. If you need your order in time for a particular date please contact us. Trade customers ordering through one of our wholesale partners lead times will depend on the servicer. For more information on ordering trade direct please contact your sales representative.

How can I unlock specialty trade deals?

We offer trade promotions on a regular basis so please contact your sales representative.

Can you assist creating my wine list or cocktail menu?

Our portfolio of wines are the perfect addition to any wine list and cover a variety of contemporary food styles. We also supply versatile spirits suitable for cocktails and shelf presence. Our highly skilled sales representatives can provide assistance in the creation and revision of existing wine lists and cocktail menus. Our in-house graphic services can help in the design and production of customised wine lists, menus, invitations, table talkers, posters etc.

Can I create a unique experience for my venue or event?

We love supporting creative beverage experiences! These can include cocktail events, wine tastings, staff trainings and whisk(e)y experiences. Please visit our Corporate & Events page for more information or contact us to find out how we can support your unique beverage experience or vision.

Where can I find the full Returns & Refunds Policy?

You can read our Returns & Refunds Policy here.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help provided that the product is returned within 30 days after it has been purchased, not opened or damaged, and in a re-saleable condition. Just contact us directly and we’ll take you through the process.

What happens if my order is wrong or damaged?

We take damages and loss very seriously. In the event that your shop order is damaged or incorrect please contact us and we will assist you in replacing your order.

Trade customers ordering direct will be responsible for taking photographs and issuing a Complaint Report via your sales representative or by contacting us directly.

Can I order gifts for my corporate clients?

Yes absolutely! Our knowledgeable team are available to assist with selecting the perfect premium fine wine, spirit, non-alcoholic or beverage bundles with an extra personalised touch. We can deliver to multiple addresses for your colleagues, team members or clients. We can also organise on-brand cards through our team of Graphic Designers with custom messages to go alongside your order. Please see our Corporate & Events page for more information.

Can I order bulk for my special event or wedding?

Yes! We understand the importance of having the perfect beverages on hand for your special event or wedding. Our knowledgeable team are available to assist with selecting the perfect premium fine wines, spirits and unique non-alcoholic beverages that can be paired with your menu or transformed into cocktail recipes. We can deliver to your special event on time with no stress. Please see our Corporate & Events page for more information.

Can I get my order personalised?

We can happily leave a personalised message note with your order if you are sending as a gift. Please leave your message in the notes at store checkout.

Do you ship overseas?

No, we only ship domestically in Australia.

How long will it take to get my order?

It depends on where you are in Australia. Orders through our retail store are dispatched next day if ordered before 2pm and are in stock. Standard shipping will take 5 - 10 business days. Express shipping will take 1 -5 business days. If you need your order in time for a particular date such as a wedding, event or special day please contact us.

Trade customers ordering through one of our wholesale partners lead times will depend on the servicer. Shipping charges and lead times will vary based on location and order size. For more information on ordering trade please contact your sales representative.

What shipping carriers do you use?

We use all major carriers, and local courier partners.

Can I track my order?

We'll send you updates from the time your order is placed, right through to when your order has been collected and is on its way. On the off chance we're running late, we'll contact you and let you know your revised delivery time.

Who can receive my order?

Your order can only be delivered to the recipient's name as shown on the order or a person who is at the delivery address / business you have nominated. Our drivers will check photo ID upon delivery to ensure recipient is 18+. All orders will be required to sign a declaration confirming their name and that they are over 18+.

Trade customers will be responsible for cross-checking deliveries with the invoice provided. Signature on delivery declares the delivery is correct and in good condition.